National Check Professional (NCP) Certification Practice Test

A claim submitted for an unauthorized remotely created check must be processed within how many calendar days of the claim date?

1. 60 calendar days

2. 90 calendar days

3. 30 calendar days

4. 120 calendar days

The correct answer is: 90 calendar days

When dealing with unauthorized remotely created checks, the guidelines specify that claims must be processed within a specific timeframe to ensure compliance and protect the interests of all parties involved. The correct period for processing such claims is 90 calendar days from the claim date. This time limit is crucial as it balances the need for prompt resolution of disputes with the practical realities of investigating the claims. It allows sufficient time for the institution to gather necessary evidence, verify the nature of the claim, and assess whether the check was indeed unauthorized. This timeframe is established to ensure that consumers have adequate time to report unauthorized transactions and for financial institutions to respond to those claims effectively. Understanding this timeframe is essential for financial professionals to ensure compliance with regulatory requirements and to assist customers properly in the event of unauthorized check activity.